Privacy Policy

Savntel Technologies Limited (doing business as www.hublocal.co) and its affiliates (collectively, www.hublocal.co) respect your privacy. This Global Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

  • Information We Collect
  • How We Use the Information We Collect
  • Information We Share
  • Your Rights and Choices
  • How We Protect Personal Information
  • Links To Other Websites
  • Updates To Our Global Privacy Policy
  • How To Contact Us

Information We Collect

www.hublocal.co may obtain information about you from various sources. We may obtain information about you in our role as a Messaging platform service. We also may have a direct relationship with you, and you may choose to provide personal information to us in connection with that relationship. As part of your interaction with www.hublocal.co, we may collect personal information such as: Contact information – including name, mailing address, phone number and e-mail address. Purchase information, including credit card number, billing and/or shipping information we may also collect demographic information, including age, personal interests and product preferences. While shopping or taking advantage of services available from us, we may ask that you provide personal information, For example, we may request and/or collect personal information when you:

  • Schedule an appointment for services
  • Bring in your product for service
  • Purchase products or services
  • Set up an account online
  • Schedule a delivery or an installation
  • Participate in a Forums, promotion or survey
  • Contact us with a question or concern
  • Participate in other activities with Tech Support

How We Use the Information We Collect

We use the personal information you provide for purposes including, but not limited to:

  • Fulfilling requests for products, services or information
  • Tracking and confirming online orders
  • Delivering or installing products
  • Providing customer services
  • Administering Forums, promotions or surveys
  • Offering new products and services
  • Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
  • Conducting research and analysis
  • Sending marketing communications
  • Performing other business activities as needed, or as described elsewhere within this Policy.

Information We Share

www.hublocal.co does not sell, rent or trade your personal information to third parties. We may need to share your personal information within the Business registered with us. These businesses may use this information to offer you products and services that may be of interest to you. In addition, www.hublocal.co may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • Fulfilling customer orders
  • Sending Messaging platform marketing communications
  • Delivering packages
  • Scheduling and performing installations
  • Servicing products
  • Fulfilling subscription services
  • Conducting research, analysis or administering surveys
  • Sending regular mail and e-mail on behalf of hublocal
  • Processing credit card payments

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure. From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us admin@hublocal.co.

Your Rights and Choices

www.hublocal.co communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services. Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in. If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances. Follow the directions on an e-mail or direct mail marketing communication you receive from us.

  • Call +1 6466876937 ( USA ) with your request and current contact information.
  • Send an e-mail with your request and current contact information to: accounts@hublocal.co
  • For mobile marketing, you may opt-out by following the instructions provided in the text messages you receive.

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request. www.hublocal.co will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience: 10 business days for e-mails / 30 business days for direct mail and phone Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as appointment confirmations, repair status communications, or other organization-related communications.

How We Protect your Personal Information

Whether you are receiving services, shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. www.hublocal.co cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Please note: While www.hublocal.co is able to protect personal information that is provided during the course of business, www.hublocal.co cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information. www.hublocal.co offers remote access service to assist in diagnosing and resolving system issues. This process allows a www.hublocal.co Agent to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to a www.hublocal.co Agent to log into your computer which may contain personal information. A Tech Support Agent will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption. We use a variety of information security measures to protect your online transactions with us. The www.hublocal.co Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as order information including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet. When you create an account on www.hublocal.co you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.

Concerns about the privacy or security of your personal information

Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

  • Call +1 6466876937 ( USA )
  • Send a communication to: accounts@hublocal.co
  • Send a letter to : Hublocal admin, Attn: Privacy Manager, EN 62, Salt lake Sec V, Ice king building, 5th floor, Kolkata – 700091, India

Updates to Our Global Privacy Policy

We may need to update our Privacy Policy as accounts@hublocal.co and our customers grow and evolve. If we make any material changes, including any change in ownership or uses of your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes. Last revision date: January 1, 2014

How to Contact Us

  • Call : USA : +1 6466876937; UK : +44 7441908518, India : +91 8420029029
  • Send a communication to: accounts@hublocal.co
  • Send a letter to: Savntel Technologies Limited, Attn: Privacy Manager, 20-22 WENLOCK ROAD, London, England N1 7GU