www.hublocal.co may obtain information about you from various sources. We may obtain information about you in our role as a Messaging platform service. We also may have a direct relationship with you, and you may choose to provide personal information to us in connection with that relationship. As part of your interaction with www.hublocal.co, we may collect personal information such as: Contact information – including name, mailing address, phone number and e-mail address. Purchase information, including credit card number, billing and/or shipping information we may also collect demographic information, including age, personal interests and product preferences. While shopping or taking advantage of services available from us, we may ask that you provide personal information, For example, we may request and/or collect personal information when you:
We use the personal information you provide for purposes including, but not limited to:
www.hublocal.co does not sell, rent or trade your personal information to third parties. We may need to share your personal information within the Business registered with us. These businesses may use this information to offer you products and services that may be of interest to you. In addition, www.hublocal.co may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
www.hublocal.co communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services. Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in. If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances. Follow the directions on an e-mail or direct mail marketing communication you receive from us.
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request. www.hublocal.co will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience: 10 business days for e-mails / 30 business days for direct mail and phone Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice. Although you may have opted not to receive marketing communications, you may still receive business-related communications such as appointment confirmations, repair status communications, or other organization-related communications.
Whether you are receiving services, shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. www.hublocal.co cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Please note: While www.hublocal.co is able to protect personal information that is provided during the course of business, www.hublocal.co cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information. www.hublocal.co offers remote access service to assist in diagnosing and resolving system issues. This process allows a www.hublocal.co Agent to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to a www.hublocal.co Agent to log into your computer which may contain personal information. A Tech Support Agent will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption. We use a variety of information security measures to protect your online transactions with us. The www.hublocal.co Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as order information including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet. When you create an account on www.hublocal.co you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. You have the ability to purchase on our site without creating an account; however, you will need to reenter your personal information each time you use our site in order to make a purchase.
Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways: