Returns and Cancellation believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Your purchase is covered under our Customer Satisfaction program: Although we hate to see you go, we understand that things change. So, don’t forget that you can cancel your service contract at any time.

Within 15 days of purchase

If you wish to cancel your order in the first 15 days of purchase, you are entitled to a full refund, less the cost of any claims filed. After 15 days of purchase

Pay as you go Customers

You are entitled to a prorated refund if you cancel more than 15 days after you purchase your service contract. Once cancelled your coverage is effective through the cancellation date. Your prorated refund is based on the amount of usage of paid services, any unused paid services will be refunded, less the cost of any claims paid and an administrative processing fee

Monthly Pay Customers

If you cancel after the first 15 days, your service contract is effective through the end of your current billing cycle. At the end of the billing cycle your service contract, and all billing activities, will end, and your plan will be converted to free plan. Important Note: As you know there is “no obligation contract” between us and we are ready to refund you for the unused days

All refund takes 15 business days to complete from the date of request Follow the directions on an e-mail or direct mail to contact us for more details.

For all refund request

Send email to with your request and current contact information